​Netpoleon Solutions is a well-established IT Security and Network Company recently acquired by Macnica Inc – a US 5.5 Billion Dollar Revenue company. With offices in Singapore, Australia, Cambodia, India, Indonesia, Malaysia, Myanmar, New Zealand, Philippines, Thailand, Vietnam and parent company in Japan and US, we are now inviting individuals that have strong skills and knowledge in IT Security to join us. You will be able to embark on an exciting career, as we pursue our strategic expansion.

Working Hours: 9am to 6pm, Mon-Fri
​Salary will commensurate with qualification and experiences

Job Title

CHECK POINT TSA ENGINEER

JOB RESPONSIBILITIES

  • Will act as NPI TSA resource to be station to the customer based on SLA 
  • Can be on 24x7 shifting schedule 
  • Delivers expert hands-on technical assistance and troubleshooting for resolving level 1 or 2 issues 
  • Participates in a round robin on-call rotation cycle during the shift 
  • Uses professional technical expertise to identify and lead service support initiatives to improve the supportability of processes, products, and systems. 
  • Provides experienced technical support to handle customer issues related to the product being support 
  • Documents all actions taken toward resolving customer issues in customer contact tracking database. 
  • Analyzes and documents all actions taken toward resolving significant and unique customer issues in customer contact tracking database. 
  • Participates in some internal activities or projects of Netpoleon if needed 
  • Regular submission of service and activity report to both customer and Netpoleon team. 
​QUALIFICATIONS:
  • At-least 1-3 years of previous IT-related experience in the manufacturing/industrial sectors. 
  • Good academic background with a degree or equivalent qualification in Information Technology, Business Studies, Computing or relevant subject.
  • Ability to function in a fast-paced environment, perform under stress and adapt when confronted with emergency situations.
  • Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.
  • Ability and willingness to learn new things and adapt to changing priorities & tasks.
  • Excellent interpersonal skills and ability to communicate effectively.
  • Ability to manage time well with changing priorities.
  • Knowledge of NAT, route maps/ACLs, and routing policies.
  • Should thoroughly understand how the firewall operates and rules are set up.
  • Experience with Security firewall is a strong plus.

​R80 Certifications are highly recommended:
  • Check Point Certified Systems Administrator (CCSA R80)
  • Check Point Certified Security Engineer     (CCSE R80)
​Interested candidates, please apply via the “Apply Now” button below.  We regret that only shortlisted candidates will be notified.