At Netpoleon Group, we work together with our valued partners to offer secure, reliable and cost effective business solutions to meet customers business essentials and expectations.

SOLUTIONING CONSULTATION & ARCHITECTURE
​PROOF OF CONCEPT
PROFESSIONAL SERVICES
POST SALES SUPPORT SERVICES
​TECHNOLOGY PRODUCT TRAINING
​MARKETING SUPPORT
REGIONAL GROUP 
​PRESENCE

Solutioning Consultation & Architecture

We have the expertise to help customers in consultation and proposals of solution and architecture design with an optimum implementation strategy.
  • Solution consultation
  • Solution design
  • Architecture design

Proof of concept

Netpoleon also provides the skillset to conduct proof of concepts and solution demos for the solutions we carry.
  • Proof of concept
  • Solution Demo
​

professional services

Our professional services consists of installation, integration and implementation  with the products that Netpoleon distribute.
  • Installation
  • Implementation
  • Migration
  • Commissioning
  • Reconfiguration
​

Post Sales Support Services

Netpoleon has a comprehensive suite of maintenance support services with well-developed processes, procedures and tools to support the customer's hardware and software maintenance requirement.

Preventive Maintenance
  • Cost-effective maintenance service for lower total cost of ownership.

On-site troubleshooting
  • Swift remote and onsite response for minimal service downtime.
  • Problem resolution by highly specialised technical support team.

Hot sparing (Stand by) & Temporary Loaner Units
  • Temporary loaner unit for hardware related issue.

TEchnology & Product Training

​To ensure that our customers and partners are in the know of the current updates with the solutions.
  • Technology Workshops
  • Technology/product updates
  • Transfer of technology

Marketing support

We provide the capacity to support our vendors & partners with marketing activities and increase the marketing efficiency of marketer to generate sales demands.
  • Event Support

Regional group presence

With our regional presence in various countries across South East Asia, we are able to provide the required expertise and comprehensive support regionally to our clients.